Política de Privacidade

1. O Escopo

1.1 This policy explains the types of Personal Data the Company collects from individuals and how it processes, shares, and protects that data.

1.2 This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or indirectly by combining additional information we hold or have access to.

1.3 The Policy defines "processing" as any operation that involves the use or collection of Personal Data, including the management, structuring, and storage of Personal Data.

1.4 Our services are intended for the general public and are not designed for use by anyone under 18. We do not knowingly seek or collect information from anyone under 18, nor do we knowingly allow such individuals to use our services. If we become aware that we have collected information relating to a child, we will delete it as soon as possible.

2. Quais Dados Pessoais Temos sobre Você

2.1 We collect Personal Data when you access the service and channels or visit our website. In certain cases, we may request your Personal Data.

2.2 In other cases, we collect your Personal Data by analyzing how you use our Services or our support channels, or by receiving your information from our third-party partners.

3. Não Exigimos a Divulgação de Informações Pessoais

3.1 You are not required to provide us with any Personal Data. In certain circumstances, however, withholding your Personal Data may prevent us from delivering our Services or granting you access to the website.

4. Quais Dados Pessoais Coletamos

4.2 The information collected is not private data and cannot be used to identify you.

4.3 Personal Data we receive from you: any personal data you choose to provide when connecting to a third-party online trading platform through Us.

4.4 Personal information you provide specifically to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

5.1 The company processes your Personal Data for the purposes described in this section and on the legal basis applicable to them.

5.3 Contact us by email for more details about the processing required to protect legitimate interests.

5.4 The following sets out the reasons and legal grounds on which we may process the information you provide to us:

6. Transferência de Dados Pessoais a Terceiros

6.1 The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and IP address storage providers, as well as user experience analytics.

6.2 You may also ask us to share specific Personal Data about you with third-party trading platforms. In such cases, we will provide those third-party trading platforms with the Personal Data you have supplied to us. The use of your Personal Data is governed by their respective privacy policies. Your Personal Data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with related entities or business partners. This may give the Company the resources needed to enhance and improve the products and services it offers to its customers.

6.4 Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.

6.5 We may also share Personal Data about you with potential investors or buyers, or with creditors of the Company or any other company within the group, in connection with such a transaction (including the transfer or sale of assets belonging to the Company or any other company within the group), or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other business within the group.

7. Cookies e Serviços de Terceiros

7.1 We may use third-party services, such as those that display advertisements on our site or data analytics companies. These companies may also use cookies or other technologies.

7.2 Cookies are small text files stored on your device each time you visit or access the site. They collect information about your preferences and browsing habits to improve the user experience, save your preferences, and personalize the products and services that interest you. Cookies are also used for statistical and analytical purposes.

7.3 Some of the cookies we use are session cookies. These are downloaded temporarily to your device and last only for a short period, until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They help the Site recognize you as a returning user and allow users to return to the site.

7.5 However, be aware that if this occurs, some or all functions and features of the Site may not work as expected.

Online Tracking Notice: this service does not currently support "do not track" signals.

8. Retenção de Dados Pessoais

8.1 The Company will retain your Personal Data for as long as necessary to fulfill the purposes of processing described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, and orders.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you agree to this, we will continue sharing your data for an additional 12 months.

8.3 We regularly review the Personal Data we hold to ensure it is no longer needed.

9. Transferências Internacionais

9.1 Your personal data may be transferred to other countries, including to a third country or to international organizations. The Company takes all necessary measures to protect the personal data you provide and to ensure that data users can exercise their rights and access effective legal remedies.

9.3 The Company can provide details on the security measures it applies to protect your Personal Data transferred to third countries or international organisations. Email us at: support@zenite-kapitanca.com

10. Segurança dos Dados Pessoais

10.1 We implement appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.

10.2 We cannot guarantee that the security of your Personal Data will be maintained without errors. We also cannot be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, any Personal Data disclosed due to transmission errors, unauthorized access by third parties, or any other cause beyond our control.

10.3 To meet legal obligations or other requirements beyond our control, we may be required to disclose your Personal Data to third parties, such as public authorities. In these situations, we cannot control the security applied to your Personal Data by those third parties.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you transmit to Us online.

11. Hyperlinks para Sites de Terceiros

11.1 The website may contain links to third-party websites and applications. These sites and applications are not under the Company's supervision. We are not responsible for the collection or processing of Personal Data by them. This Policy does not apply to actions carried out through such websites or applications.

11.2 Before accessing any third-party site or application, we recommend reviewing its privacy policy and exercising caution before sharing any Personal Data with it.

12. Alterações nesta Política

12.1 We may update this Policy at any time. When changes are made, we will notify you by publishing the updated Policy on our website.

12.2 Além disso, sempre que fizermos alterações significativas a esta Política, procuraremos informá-lo através dos meios que considerarmos adequados e publicaremos um aviso no nosso site.

12.3 Unless expressly stated otherwise, any changes take effect once the revised Policy is published.

13. Seus Direitos

13.1 You have the right to request verification of the accuracy of the Personal Data we have collected about you, to correct any errors, and to delete any Personal Data we no longer need. You may also restrict the scope of how your personal information is processed.

13.2 If you are a resident of the EEA, please see this page. These rights apply to the Personal Data you provide. To exercise them, email the address below.

13.3 Access rights The Company can verify the accuracy of the Personal Data being processed about you. Where it is accurate, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If you request it, the data will be made available electronically. The right to access Personal Data must not conflict with the rights and freedoms of third parties. If the request adversely affects the rights and freedoms of another person or your own rights, the Company may refuse to comply with the request or limit its ability to do so.

13.4 Right to rectification The Company has the right to rectify inaccurate Personal Data. You have the right to request that any incomplete Personal Data concerning you be rectified, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you that is based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal claims.

13.6 Restrições de processamento Caso tenha dúvidas sobre a exatidão dos seus Dados Pessoais, pode solicitar à Empresa que limite o respetivo processamento. Se solicitar essa restrição, os Dados Pessoais só poderão ser conservados com o seu consentimento, para a criação, o exercício ou a defesa de direitos legais, para a defesa dos direitos de outra pessoa singular, ou por um motivo de interesse público relevante da União Europeia ou de um Estado-Membro.

13.7 Right to data portability Where processing is carried out by automated means and is based on consent or on a contract to which you are a party, you have the legal right to review the Personal Data you have provided to the Company. You have the right to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. The rights you hold under the right to erasure are not affected by the exercise of your right to data portability. The right to data portability does not interfere with the rights or freedoms of third parties.

13.8 Right to object You may object at any time to any use of Personal Data relating to you that is based on legitimate interests pursued by the Company or by third parties. This includes profiling based on those legitimate interests. Where we can establish compelling legitimate grounds for processing Personal Data, we may continue to do so unless you demonstrate that your rights, freedoms, or interests override those grounds, or that the processing is necessary for the exercise, establishment, or defense of legal claims. Regarding direct marketing You have the right, at any time, to object to the processing of Personal Data relating to you.

13.9 Right to withdraw consent You may withdraw your consent to the processing of Personal Data concerning you at any time. This does not affect the lawfulness of any processing carried out on the basis of your consent before its withdrawal. You have the right to lodge a complaint with the authority that supervises you. You may bring an appeal before a supervisory authority established by a member state to protect the fundamental rights of individuals regarding the processing of Personal Data within the European Union. European Union and Member State laws may limit your rights concerning Personal Data relating to you, as detailed in this section 13.

13.10 We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature and volume of requests. We will notify you of any extension, together with the reasons, within one month of receiving your request.

13.11 Unless prohibited under section 13 of the law, any information you request under your section 13 rights will be provided free of charge. If a request is unfounded or excessive, particularly where it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We may also decline to act.

13.12 If we have doubts about the identity of the person who submitted your request, we may ask that person to provide reasonable proof of identity.